Is Your Practice Leaving Revenue on the Table?
Book a Free 20-Minute Discovery Call with Cynthia Townsend Advisory and Find Out.
About
You deserve a consultant who actually knows your world
After 25 years working inside health insurance companies and independent medical practices, I founded Cynthia Townsend Advisory to help independent practices build structured, predictable revenue systems. I'm not an outsider learning your industry — I spent a career inside it.
Services
VOICE AI AGENCY SERVICES
Done-for-you AI Voice and Chat Agents for independent healthcare practices and small businesses. We handle everything — strategy, setup, training, deployment, and ongoing support. No technical experience required.
Choose the Right Engagement for Your Practice
Every practice is different. Every engagement starts with understanding yours. Here's how we can work together.
Strategy Intensive
Starting at $750
2–3 hour focused strategy session
Written 90-day action plan
One follow-up call within 14 days
Pre-session intake questionnaire
90-Day Growth Engagement
Starting at $2,500
Strategy Intensive included
Monthly strategy sessions (×3)
Bi-weekly check-in calls
Pilot program design & oversight
Performance tracking & reporting
Email support throughout
Monthly Strategic Advisory
Starting at $1,000/month
Two 60-minute strategy calls per month
Unlimited email & text access
Monthly performance review
Priority access for urgent needs
Minimum 3-month commitment
Why Cynthia Townsend Advisory
"I help independent healthcare practices build structured, predictable revenue systems. After 25 years inside health insurance companies and independent medical practices, I know exactly where the gaps are.
Attribution: — Cynthia Townsend, Founder, Cynthia Townsend Advisory | Palm Bay, Florida
What size businesses do you work with?
I work exclusively with independent medical practices and small businesses with 1–50 employees.
What services do you offer?
We deploy done-for-you AI voice and chat agents that answer calls, book appointments, and handle FAQs 24/7. We also offer AI strategy consulting to help you identify and implement the right AI solutions for your business.
How long does it take to get set up?
AI Voice Agent setup and deployment typically takes 5–7 business days from contract signing. We handle everything — you just approve the final product.
How long does it take to see results?
Most clients see immediate improvements in call coverage from day one. Measurable revenue results typically show within 30–60 days.
Do you work with businesses outside of Florida?
Yes — while I'm based in Palm Bay, Florida I work virtually with clients across the United States.
How do I get started?
Simply book a free Discovery Call. We'll talk about your practice, your goals, and whether we're a good fit. If we decide to move forward we'll have your AI agent up and running within a week.
What makes you different from other consultants?
I spent over 25 years working inside health insurance companies and independent medical practices. I'm not learning your industry from the outside — I already know it from the inside.
STILL NOT SURE?
Frequently Asked Questions
Let's Start the Conversation
Fill out the form below and I'll be in touch within 24 hours to schedule your free discovery call. No obligation — just an honest conversation about your practice and your goals
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Helping independent healthcare practices and small businesses build structured, predictable revenue systems. Based in Palm Bay, Florida — serving clients locally and virtually.
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